Privacy Policy
By shopping at gertab.se, you accept our privacy policy and the processing of your personal data. We never share your information with third parties without a legal basis. Gertab Sjukvårdsprodukter AB is responsible for managing the personal data you provide.
What is personal data?
Personal data refers to information that can be linked to an identifiable individual, such as name, address, email, and phone number.
What information do we collect and when?
To process your order and respond to inquiries, we store your name, address, phone number, email, IP address, and purchase history. This information is kept for as long as we have a legal basis to process it — for example, to fulfill the contract or as required by accounting legislation.
Abandoned carts
We collect information about abandoned shopping carts to remind you of products you have shown interest in. This data helps us improve our marketing and increase the chance for customers to complete their purchases.
Cookies
We use cookies to improve your experience on our website. Through cookies, we may collect information such as name, email, IP address, and browsing history.
Newsletters and customer surveys
If you consent via our website, we will use your email address to send newsletters and customer surveys. This helps us keep you informed about offers and gather feedback on our products and services. You can unsubscribe from the newsletter at any time.
Legal basis
Your personal data is processed to fulfill the purchase agreement. Marketing activities are only carried out with your consent.
What data is shared and why?
- Payment provider: When you make a purchase, your name, address, email, and phone number are shared with our payment provider to process the transaction.
- Shipping company: For delivery, we share your name and address with the shipping company. Your email and/or mobile number may also be shared for delivery notifications.
- Newsletter: If you subscribe to our newsletter, your email address is shared with Mailchimp.
- Email: When contacting customer service, your name, email, and IP address are stored.
Your data protection rights
You have the right to:
- Access your personal data.
- Request correction of inaccurate or incomplete information.
- Request deletion of your data (with certain exceptions).
- Request restriction of processing in specific circumstances.
- Object to direct marketing.
- Receive your data in a machine-readable format for transfer elsewhere.
Data protection officer
Gertab Sjukvårdsprodukter AB is responsible for ensuring compliance with data protection regulations.
Changes to the policy
We reserve the right to modify this policy. Any updates will be published on our website and are considered accepted upon order placement or continued use of the site.